(1) SRM should not be engaged in unnecessary conversation while sitting on the board. (2) The SRM should be extremely courteous towards potential students and all people calling to. (3) Accuracy is very essential to connect to the correct numbers. (4) Speed of at least 40 - 50 calls on a daily basis. (5) Operator should have the speed in connecting the calls hence he/she will not be late in attending the calls.
(1) SRM would be responsible for calling students and their parents , ensure they walkin to our center for free guidance session. Also need to ensure conversion of students by convincing them via showing the benefits of studying abroad (2) To call prospective candidates and explain services (3) Generate leads over the phone (4) Maintain complete database and reports (5) Assist in service rendering process
We strive to put our best foot forward every time and prove to be a profitable option for both our customers and our franchisees. However, we are as prone to falter as we are accustomed to success. We at HBW, therefore, welcome criticism and appreciation alike. We are also open to discussion on any queries or doubts you may have regarding our services, products, franchisees etc. As a dedicated company, we are willing to incorporate your feedback in whatever way it can help us to serve you better.
Whatever be your interest behind getting into touch with us, know that we are just a phone call away. People residing in or around Gurugram can also drop by for a visit and hold a detailed discussion with us over a cup of coffee. Those with little time to spare can drop us an email and be assured of an immediate response.
The HBW Group is a growing enterprise that values people with a sense of purpose, integrity and who can think globally. We offer a people-friendly workplace where individuals seeking challenges and growth opportunities will feel at home. We seek and further inculcate a healthy professional mind-set to further our cause of providing high quality service. Our organisation is built on the foundation of trust, honesty and a commitment to uplift and improve the quality of life of the communities we serve.