Counselors have to involve in the development of an interpersonal relationship between counselor and client. The purpose of this relationship is to provide the client with guidance and advice allowing them to attain a deeper understanding of themselves and study abroad for a brighter career in the future. Further Counselors has to provide info and knowledge to student and their parents in regards to various study abroad options ensuring conversions for the organization
(1) Handling student queries (2) Excellent communication and convincing skills (3) Smart as well as hardworking (4) Ability to provide information verbally, clearly and effectively (5) Pleasing personality (6) Working knowledge of computer and internet
(1) Counselor should not be engaged in unnecessary conversation while speaking to students (2) The counselor on call should be extremely courteous towards students (3) Accuracy is very essential to connect the correct number (4) Heavy calling is required including cold calling (5) Counselor should have the speed in connecting the calls; hence he/she will be late in attending/ making the calls. (6) Minimum 1 Year Commitment to the organization for experienced and 2 years commitment for Freshers. (7) Office timing 10 Am to 6:30 pm MON - SAT which may increase looking at workload and urgency of work. (8) Sales targets required to be met
(1) Any Graduate and related work experience is consider
(1) Maintain CRM (2) Make calls (3) Drop e-mails (4) follow up with students
We strive to put our best foot forward every time and prove to be a profitable option for both our customers and our franchisees. However, we are as prone to falter as we are accustomed to success. We at HBW, therefore, welcome criticism and appreciation alike. We are also open to discussion on any queries or doubts you may have regarding our services, products, franchisees etc. As a dedicated company, we are willing to incorporate your feedback in whatever way it can help us to serve you better.
Whatever be your interest behind getting into touch with us, know that we are just a phone call away. People residing in or around Gurugram can also drop by for a visit and hold a detailed discussion with us over a cup of coffee. Those with little time to spare can drop us an email and be assured of an immediate response.
The HBW Group is a growing enterprise that values people with a sense of purpose, integrity and who can think globally. We offer a people-friendly workplace where individuals seeking challenges and growth opportunities will feel at home. We seek and further inculcate a healthy professional mind-set to further our cause of providing high quality service. Our organisation is built on the foundation of trust, honesty and a commitment to uplift and improve the quality of life of the communities we serve.